This is regarding a service to remove the old water softener, install a new water softener & dispose of the old water softener . After installing the new water softener and payment was made , the technician said he would be back the next morning to dispose the old water softener. The next day when he was supposed to pick it up, he just stopped communicating , didn't return calls. We waited all day for him. We had to contact their dispatcher & only then he said he will come by the following day at noon. Noontime came and we still haven't heard from this technician. We now had to call the dispatcher again and told them we will now dispute the charge . Eventually the technician showed up and picked up the old softener. But it ruined our schedule for 2 days after the work should have been completed. They left us hanging and only took action when we said we said would dispute the charge . Warning : Do Not Use This Company and do not pay until the service is completed !

First and foremost, I can't even express enough in words how amazing the crew was! We had a leak in the main water line which had to be fully replaced! Juan was so great at explaining what the issue was and went into detail regarding everything that would be needed in the process and why. The next day I came to meet B and Angel as they were digging and were so empathetic and patient, then came Elvis and Daryl (sorry if I spelled it wrong) who helped with the rest of the installation and they were all such a joy to be around and talk to! They updated me through the way and made the entire process stress free. Work was done swiftly and efficient and THEY WORKED AMAZING TOGETHER, truly a team! Oh! And I'm not sure of her name she was my dispatcher but thanks girly for keeping me updated with the time windows! Appreciate you all! Recommend a million times!

I just got done having a conversation with Darrel and Elvis Jr. in my whole entire life, I've never seen such hard working individuals. They started work early and didn't leave until the job was done, past MIDNIGHT! My water heater failed after 7 years and needed to be replaced. We had a tankless water heater installed, and the work was beautiful. This was thoroughly inspected and done right because it's important for this kind of job to function properly. I can't give enough praise to this company, or at least these two individuals! I don't give out superb reviews often, but if six stars were optional, it would be this!

I recently had a tankless water heater put in since my last one was crappy and Darrel showed up, got it all installed, cleaned up and showed us how to operate it. Service was tier one and we love our tankless. Works great. Darrel was such an amazing tech and I'll definitely be calling them for any future plumbing needs! Uncle E's Plumbing is a definite must if you ever need any plumbing services! Great products and affordable rates too!