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Privacy Policy, Terms of Service & SMS Terms 

Last Updated: March 31, 2025

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Uncle E’s Plumbing, LLC (“Uncle E’s,” “we,” or “us”) provides residential and commercial plumbing services. This document outlines our Privacy Policy, Terms of Service, and SMS Terms & Conditions. It applies when you interact with our business, including through our website, appointments, or mobile communications.

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We may update this policy periodically. Changes will be reflected by a new “Last Updated” date and may include additional notice when applicable. By continuing to use our services, you agree to the latest version of this policy.

 

Privacy Policy

We do not share, sell, or disclose mobile phone numbers or opt-in consent to third parties for marketing purposes.

1. Information We Collect

  • Information You Provide: Name, phone number, email address, service location, billing information, and messages submitted via forms or contact tools.
     

  • Automatically Collected Info:

    • Transactional Data: Services requested, pricing, appointment times, and payment history.

    • Device & Usage Info: IP address, browser type, device, pages visited, and time spent on our website.

    • Cookies & Tracking: We use cookies and similar technologies to analyze behavior and improve the user experience.
       

  • From Third Parties: We may receive your information from partners (e.g., marketing lists).
     

  • Inferred Data: For example, interests based on service history or browsing behavior.
     

2. How We Use Your Information

We use your information to:

  • Provide and manage plumbing services

  • Schedule appointments and process payments

  • Send confirmations and updates

  • Respond to inquiries and provide customer support

  • Improve website performance and customer experience

  • Prevent fraud and comply with legal requirements
     

3. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers (e.g., payment processors, email/SMS vendors)

  • Legal, regulatory, or financial professionals

  • Our affiliated companies or subsidiaries

  • In connection with a business transfer (e.g., sale or merger)
    With your explicit consent

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4. Advertising & Analytics

We may partner with third parties for analytics or advertising purposes. These partners may use cookies, IP addresses, or device identifiers. You can opt out of targeted advertising at www.aboutads.info/choices.

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5. Your Choices

  • Cookies: Most browsers accept cookies by default. You may disable them in your settings.
     

  • Marketing Communications:

    • To stop marketing emails: click “Unsubscribe” in any email.

    • To stop SMS messages: reply STOP to any message.
       

 

SMS Terms & Conditions

By opting in to receive SMS from Uncle E’s Plumbing, you agree to receive text messages related to your plumbing services. These may include appointment reminders, service updates, account notifications, and occasional promotions.

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  • Brand Name: Uncle E’s Plumbing

  • Message Types: Appointment updates, reminders, confirmations, service-related messages, and special offers

  • Message Frequency: Varies depending on your interaction. Typically 1–3 messages per service request

  • Message and Data Rates: Standard message and data rates may apply

  • Help: Text HELP for help or contact support@uncleesplumbing.com
    Opt-Out: You can cancel SMS messages anytime by replying STOP, CANCEL, or UNSUBSCRIBE. You’ll receive a confirmation of your opt-out and no further messages will be sent.

  • Privacy: We do not sell or share your mobile information. Review our full Privacy Policy.

 

 

Terms of Service

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1. Use of Our Website

By using our website or services, you agree to these Terms. If you do not agree, do not use our site.

 

2. Eligibility
You must be at least 13 years old to use our website. If you are under 18, use is permitted only under a parent or guardian’s supervision.

 

3. Prohibited Conduct
You agree not to:

  • Violate any laws or third-party rights

  • Harass or threaten others

  • Use bots, scrapers, or reverse engineer the website

  • Distribute spam or engage in fraudulent activity

 

4. Intellectual Property
All content on our website (logos, text, graphics, etc.) is owned by Uncle E’s Plumbing or licensed to us. You may not copy, reuse, or distribute it without permission.
 

5. Feedback
Any feedback or suggestions you submit may be used by us for any purpose without compensation.
 

6. Third-Party Links
We are not responsible for content on third-party websites linked from our site.
 

7. Indemnification
You agree to hold harmless and indemnify Uncle E’s Plumbing and its affiliates from any claims related to your use of our website or violation of these Terms.
 

8. Disclaimers
The website and services are provided “as is.” We do not guarantee error-free operation or uninterrupted access.
 

9. Limitation of Liability
Our maximum liability for any claim is $1,000. We are not liable for indirect or incidental damages.
 

10. Data Processing
By using our services, you consent to the transfer and processing of your data in the United States.
 

11. Governing Law
This policy is governed by Nevada law. Any disputes must be resolved in courts located in Clark County, Nevada.
 

12. Modifications
We may modify or discontinue parts of our website or services at any time without notice.
 

13. Severability
If any part of this policy is found invalid, the remaining provisions will remain in effect.

 

Contact Us

If you have any questions about our Privacy Policy, Terms of Service, or SMS Terms:


📞 (702) 286-6683
📧 support@uncleesplumbing.com
🌐 https://www.uncleesplumbing.com

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